Terms & Conditions


Website Terms and Conditions of Use Relating to resinwarehouse.com.au
These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the COMPANY website located at the domain name resinwarehouse.com.au. By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy
The Website resinwarehouse.com.au sells Resin and supplies products online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.
The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Placing Orders for Goods 
You acknowledge that all Goods purchased under these Terms are intended for personal non-commercial use only and will not be re-sold. You acknowledge that any products purchased under these Terms are not for re-sale.

Resin Warehouse will not be liable to you for loss you or any third party suffers for a delay or failure to process your Order or deliver Goods due to inaccurate or incomplete details provided in an Order.

You agree to obtain consent to provide Resin Warehouse with Personal Information of recipients of gifts or Goods Ordered by you.

You may Order from us if you are aged 18 years or over, and have an active email account or a telephone number at which you can be contacted.

If you place consecutive or separate Orders & we cannot consolidate your Orders. A separate Delivery Fee will be paid by puchaser.

Resin Warehouse reserves the right to accept or reject your Order for any reason at any time. If Resin Warehouse rejects your Order you will receive a refund of any money paid.

Availability of Goods
From time to time, some Goods may be out of stock or are unavailable and we may not be able to fulfill all or part of your Order. If this happens, we will refund you the price paid for the Goods impacted.

We may withdraw or suspend from sale any Good displayed on the Website, either temporarily or permanently, at any time. Resinwarehouse.com.au will not be liable to you for any loss you or any third party suffers as a result of a withdrawal or suspension of sale of a particular Good.

Where a Good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Good has already been processed, we will refund any money paid to us under clause 7.

Resin Warehouse reserves the right not to honour any incorrect offers represented on the Website made by genuine human or system error. Where your Order is affected by an error on the Website (for example, in a description, an image, Price or otherwise), we will reject that part of the Order affected by the error. You will be refunded the value of that part of your Order affected by the error and Resin Warehouse will fulfil the remainder of your Order. If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us under the Returns Policy.

If your Order is affected by a genuine error (including in a description, an image or a Price), we reserve the right to cancel your Order and refund any money paid to us.

You acknowledge and agree that: Any accessory featured with the Goods is for illustrative purposes only, and may be sold separately; and
where we provide dimensions and measurements in the description of a Good, the dimensions may vary slightly in real life, and it is your responsibility to ensure that the actual size of each Good is suitable for your purpose prior to submitting your Order (including whether there is appropriate and safe access to your Delivery Address for delivery of the Good).

Pricing & Payment
When you place an Order, we will charge you and you agree to pay the Price and any applicable Delivery Fee. All Prices are in Australian Dollars and, if GST applies, inclusive of GST. Any fees and charges (including Delivery Fees) imposed by these Terms also include GST where applicable.

Payment methods are specified on the Website or told to you at the time you place your Order. They include credit card, Afterpay or Gift Card. The name on any credit card used for payment must match the name on the Order.

Any payment for an Order must be cleared by Resin Warehouse before Goods are dispatched. If your payment cannot be processed, your Order will be rejected and you will be notified of this on the Website. If a credit card payment cannot be processed you should contact your card issuer to try to resolve the problem, or use an alternative payment method in order to continue with your Order.

In paying or attempting to pay for Goods, you agree that you have not engaged in any fraudulent conduct or contravened any Law.

Order Cancellations & Returns 
Unless provided for under these Terms or as otherwise agreed by Resin Warehouse, no cancellations or changes to Orders will be accepted, and the Goods will be delivered to the Delivery Address in an Order. You should carefully check that your Order is accurate before you submit it. You will, however, be able to return Goods under the Returns Policy.

If we cannot contact you about your Order using the contact details you provided in the Order, after having made reasonable attempts to contact you, we will cancel your Order and refund any money paid via the original payment method.

Delivery Fees will not be refunded if you return Goods for change of mind or you made an incorrect selection, including if you ordered the incorrect quantity, colour etc.

Goods can only be returned in accordance with these Terms and the Returns Policy. The Returns Policy forms a part of these Terms.

Resin Warehouse will process any refunds within a reasonable time of agreeing to do so.

If the original payment was made on a credit card, refunds will be processed on the same card as the original payment was made.

If you would like to make a return under the Returns Policy please contact us via live chat or email enquiry@resinwarehouse.com.au

Product Recalls
If a Good is subject to a product recall, a email will be sent to the contact detail you provided. You can return recalled Goods for a full refund.

Personal Information, which you provide to us during the Order process, will be kept, used and disclosed by us in accordance with Resin Warehouse Privacy Policy for the purpose of processing and delivering your Order. Please contact us via Live Chat to access or update your Personal Information.

We may also collect (even if you do not register to the Website), and our third party providers of advertisements and content may collect, location and other information such as the URL or advertisement you came from or linked to, IP address, browser type, pages you visited from the Website etc.

Unless otherwise indicated in your account settings or at the time you place your Order, Resin Warehouse may send you marketing information

If you wish to change or update your online account information (including your email address, password or communication preferences), simply login to your account. 

Resin Warehouse reserves the right to conduct and implement fraud detection processes, including without limitation to validating your credit card details.

Risk & Liability
Risk and title in the Goods passes to you on the date and time of delivery of the Goods by the Delivery Agent.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. 

You represent and warrant to Resin Warehouse that we will not be liable for any expense or injury (including indirect loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to your reputation) in contract, tort, under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with these Terms. Our liability to you for loss or damage of any kind arising out of these Terms will be reduced or limited to the extent (if any) that y u cause or contribute to the loss or damage.

Any exothermal reaction in our resin products due to improper use, understanding or knowledge of how to minimize these reactions may void any warranty claims. By purchasing our resin products you acknowledge that you have the proper understanding, training and experience needed to successfully use these products.

We reserve the right at all times to make changes to these Terms. Any variations to these Terms will take effect from posting on the Website. The Terms which apply at the time you place an Order are those that govern that Order.

Resin Warehouse may give notice to you by electronic mail.

Any provision of these Terms that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceable. That does not invalidate the remaining provisions of these Terms or affect the validity or enforce ability of that provision in any other jurisdiction.

The laws of Australia & Victoria govern this agreement.

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